Blog rant: That "social media bubble"

I'll admit that I love debating, even to the point where people don't like me. I probably have to add that I don't debate if I don't feel strongly about my point of view.

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I read an article on Memeburn about the so-called "social media" bubble. Of course, I was intrigued when I saw the title "Social media: Is it a bubble and will it burst?" Investment into social media companies (startups and not) have escalated to the point where more than half of TechCrunch's articles are about angel and VC investments into startups (side note: yes, I know that's probably not the best measure of a "bubble", but you get the point).

The article, in short, talks about how companies are spending advertising budget on social networks and gives a hint of a throwback to social media monetisation. In this context it refers to the dotcom-boom; a period of time that saw investors, public and private, lose billions of dollars. The problem with the article is that the author creates the illusion that advertisers were, and could be, the big losers in an industry bubble, which of course makes no sense.

Here's my laundry list, referring to the article:

"more brands are throwing resources into interacting with customers on social media, and there is still no real clarity about how most social networking sites are going to monetise"

Sure, that statement's true, but it goes against the argument that companies are becoming 'disillusioned' and looking to spend its budgets elsewhere.

"There were 90 000 fewer [Facebook] users in France, down 20 000 in Italy and Canada was down by just over 400 000 users. Is this the beginning of a significant trend?"

I highly doubt that. Facebook has been growing by about 50m users in two months, and I can only suspect that the movie about it, as well as all the press it's getting will fuel that growth further. Social media has become the fourth biggest online marketing budget attraction, tied with user conversions and just behind search and web development (eMarketer, 2010). Almost half of Twitter's current users joined the service in 2010 (Sysomos, 2010). In my view, this concludes that users are happy on social networks (they have been for years), brands are reaching their users, and social networks are making their ad revenues.

"There are a number of reasons that the bubble will not burst dramatically as it did during the dot-com collapse, starting with the fact that the barriers to entry into social network are relatively low for most brands." and "Most brands could easily cut their losses and disengage if they had to"

 So brands won't get hurt if 'the bubble pops'? Huh?! Brands are not the ones that are even in this equation. If any bubble bursts, it's the company shareholders - be it public or private investors, anyone who owns enterprise equity - who will get hurt. If all the newspapers in the world suddenly fail, people would just read something else and advertisers will move there. No brands would get hurt, only shareholders.

Sure, companies who spent marketing budget on these social channels will, in the case of the article, forfeit the returns on it. But for a company to get seriously hurt by e.g. the failure of Facebook, they would have to spend an amount of money on marketing that wouldn't make sense in the first place.

So why did I feel the need to write about this article? Firstly, I generally like the type of journalism and coverage that you find on Memeburn. Yes, a lot of articles are of an "international" nature, but in most cases they are written from a South African view (or should I say developing worldview). It's just that this article has no point.

The article would have actually made sense if it focused on the following:

  • Capital investments: The growth of investments into social media startups over the past 5 years.
  • Monetisation: The possibility that social networks will not be sustainable in the long run by purely focusing on ad revenue.
  • Alternative revenue streams: Look at other possibilities (and examples) that could generate income for social networks.
  • Boom similarities: Are there any parallels between the dotcom-boom and the social media boom?
  • Timeline: If this is a bubble, how long will it take for it to build up enough momentum to burst?

That would have answered the title question. And if that's not what the author wanted to say, why write it in the first place?

 

An API for the end of poverty: The World Bank's open data initiative

I was pleasantly surprised to see the World Bank opening up their database of really valuable statistics to the world – and more particularly the tech community. The main emphasis of this falls under their “Apps for Development Competition”.

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Essentially, they are looking to developers to further open up their data by means of technology, creating easier ways for people to utilise the data and come up with solutions to very complex problems.

Before they made this data available, only certain individuals had access to it – and even then it was in the form of structured, linear documents.

What’s interesting to me is the importance of creative design and visual solutions needed to interpret data that are vital to the welfare of many. The use of mobile applications that render data specific to geographic locations could play a major role in helping this along, get more people involved and make decisions based on relevant data.

Hans Rosling gave a TED talk that I count as one of my most memorable, on this subject. If you haven’t seen it yet, take a look – it’s definitely worth it.

http://www.ted.com/talks/hans_rosling_reveals_new_insights_on_poverty.html

If you’d like to read more about the specifics of their API, click here http://developer.worldbank.org/

How iPad could influence how we consume media

I saw a very interesting video that basically showcases the iPad’s ability to be a magazine reader.

What’s interesting to me is how the device transforms a magazine into a monthly (or similar) website. This then makes one wonder... Well, about a couple of things:

  • Will websites become redundant and merge into monthly/quarterly subscriptions (or vice versa) as the iPad would offer at the moment?
  • Looking at web consumption now, you are more prone to read a bit of this and a bit of that. This makes me think that magazines would eventually move to a story/genre subscription option, to offer something for everyone – even that person not necessarily interested in reading the whole FT.
  • This could spawn something reminiscent of digital satellite television, where one would subscribe to a bouquet of rich media articles.
  • Television shows would be able to make the transition into a rich, user-engaging format.


These are just some of my thoughts, but from the looks of it, there are many opportunities and the possibility of a media industry shake-up. It’s still early days, though, so let’s sit back and see what happens.

T-T-T-T-Touch me on my studio

Barely fresh into the role of secretary general of the AWB, “Mr. Visagie” made an absolute laughing stock of the white supremacist movement.

In something that played out like an episode of Isidingo, he the new leader got up and (sort of) stormed out. My favourite parts of this video:

His shrilly voice when he cowardly gets up - “okay baaaaaai!”.
  • He walks out, but then feeling defeated, turns around and has to throw in a word or two.
  • Then, my favourite part of all, they go into a sort of rap-chant of “don’t touch me on my studio – I touch you on your studio?”
  • He then sort of walks off, just to enter like a real 70s villain (like something out of an old episode of Interster) and says: “I am not finished WITH YOU” - hahahahahaha. James Bond isn’t as good as this. Even the camera angle is brilliant. SA production at its best.
  • He then walks off with a “YOU try to stop ME?!” hahahaha – it’s like a sound clip out of Flash Gordon (“Open fire –ZAP BOOM POW – All weapons!”)

    Brilliant.

    (via www.watkykjy.co.za)

  • A so-called dilemma: are click thru's bad for business?

    I read an interesting article on digitalgarage.co.za about the concept of sticky websites, which piqued my interest (here’s the link - http://digitalgarage.co.za/2010/04/07/are-sticky-websites-good/) which lead me to the following question.
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    The argument is about how sites, from social networks to online publications, rely on getting paid to send their readers away. This is an interesting thought, especially since you are obviously in the business of getting people to your site – even paying (by advertising on other sites) to get them there.

    The article also noted that perhaps these sites relying on online revenue from advertising should garner the interest of advertisers by instead focussing their sales efforts on so-called “intent generating advertising”, in other words, advertising with awareness as the main goal, which would then bypass the problem of diverting your traffic. That would be ideal since both advertisers and sellers would be satisfied. But unfortunately that is not the case.

    When advertisers look to online advertising, they’re not looking for something that creates awareness, but rather to take advantage of measureable ROI on their marketing spend – one of digital advertising’s biggest strength. Of course, when someone sees a banner you are in a sense generating awareness for whatever you’re marketing (the efficacy of this approach is questionable, though). So if this is what you would like to do I would recommend that you book a ton of CPC banners (cost per click – banners where you only pay when somebody clicks on them regardless of how many impressions are served) on Facebook, run them purely for awareness and not pay a thing.

    Or better yet – book out the media space during Isidingo or 7de Laan.

    Personally, I don’t think online publishers shifting from running engagement-driven ads to awareness-driven ads will do the trick (in fact, I think that would be out of the question if you’d want to survive!). From my perspective, there are two factors that would determine the answer to this ‘apparent’ publisher’s dilemma.

    1. Is there really such a dilemma?
    Personally, I’m not convinced that advertising is driving people away from your site. Yes, of course the process is exactly that, but people come to your site for a reason; that article you wrote, that video you showed, that interview with Die Antwoord. If they see an ad on your site that interests them, great! On the odd chance that this happens (last time I looked, the average probability, is around 0.0002 for CPM banners), the link will probably open in a new tab (or Window if you’re still stuck in IE6) and the bottom line is this: if you keep offering your target audience proper content, they will come back every time, no matter how far away advertising might take them. That’s why I don’t believe you’re signing your visitors away with a click.

    2. How can we adapt the way our advertising works, should this be a predicament?
    If there is truly a concern, I feel that publishers have to look at the way their visitors engage with advertising on their site – which is where I fully agree with the Digital Garage article; I just don’t agree how one should go about it. My suggestion would be to adapt advertising so that all engagements stay within the site. This comes with its own can of worms, though.

    Ster-Kinekor did this once with a project I was managing, and since the main aim of the campaign was CPA (cost per acquisition) and target based, we couldn’t afford to let everything happen on their site. Eventually, Primedia (who sells media space for Ster-Kinekor) came to a compromise with Primedia who were kind enough to reimburse us with additional future ads.

    All in all, I feel that it’s all a tiny storm in a little teacup. If you disagree, I would love to hear from you since I do look at it from the subjective chair of an advertiser.


    Two articles that caught my attention today

    No time, so keeping it short and sweet. Here are two articles that was posted on Twitter today, which I found interesting.

    NY Times Busines: The math of publishing an e-book

    http://www.nytimes.com/2010/03/01/business/media/01ebooks.html?ref=business

    Very interesting article which relates back to a recent post I did on what the cost of a paperback is vs. an electronic version thereof. As mentioned before, people are still blissfully happy to ignore the fact that there is production that goes into an electronic book.

    A friend of mine is starting up an Afrikaans audio book company (still in its infancy, but an interesting prospect – have a look here http://www.facebook.com/group.php?v=app_2373072738&ref=nf&gid=257529557468) and has to deal with this and other challenges, while forking out thousands for just the audio production of a book.


    WSJ: How they would spend $10 billion to make the world a better place

    http://online.wsj.com/article/SB10001424052748703787304575075350668982866.html?mod=e2tw

    In the light of Bill gates committing $10bn to develop vaccines and help the developing world, the Wall Street Journal asked philantropists and charity execs how they would use $10bn to make a difference.

    There’s two edges to this story which I found intereting: 1) It’s an awesome question, and great to hear what some of the world’s most influential people would focus on to solve some really difficult problems, and 2) the question also has a bit of a “miss world” tinge to it – leaving it open to “I’ll help all the poor people in Africa” answers.

    Interesting nonetheless.

    Martha Stewart: Are South Africans real a**holes?

    As an outsider, my answer would be yes – if mainstream media is to be believed.


    To give you a bit of background, Martha Stewart was invited to talk at the Design Indaba – an annual design conference held in Cape Town featuring the best in design (graphic, etc.) from SA and the world. She’s scheduled to do two talks, the first one of which caused a big rah-rah.

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    On Friday afternoon during her talk, she covered topics such as her life, her dogs, her empire and apparently this was enough for people to start walking out of the talk. In droves. SA journalists mentioned on Twitter that people left the main hall “giggling as they follow #martha #designindaba twees”(sic).

    I have to admit: I'll come clean and say that I’m no Martha Stewart fan, whatsoever. But do feel that the way mainstream media has handled the situation is nothing short of unprofessional. It’s not because they were criticizing the talk – of course it’s the media’s duty to deliver good, objective criticism – but this was downright one-sided, almost as if the SA media (or at least those involved) had something to prove, a shoulder-chip to get rid of, some BIG star to pick on (shall I say “at LAST!”). Here’s what they had to say...

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    Really? Are we as South Africans really so touchy?

    See below for more clippings.

    These from an editor’s blog http://www.bizcommunity.com/Blog/LouiseMarsland/2010/2/26/-Design-Indaba-conf... :

    “Delivering a presentation more suited to the Krugersdorp Vrouefederasie or the Belville Housewives Scrapbooking Circle”
    - I’m from the Belville area, what the heck is wrong with that?

    And so we get another twiord (twitter word): she was ‘twitter
    slapped' (twitapped?) by the twitterverse. Twerrible.
    - That’s very hip... To twalk like that, y’know.

    I also wanted to put down a couple from The Times, but unfortunately their website was down on Friday night... Ahem.

    I’m all for the media taking on the position of voicing public opinion, but this comes across as media who finally had the opportunity to pick on a big gun. It’s a bit like a big-boned 5y/o going to a new school and suddenly having an arsenal of bully weapons to pick from.

    It’s as if the (involved) SA media couldn’t wait to have their own Twitter moment. You know, that moment that they can say “hey, remember that time we threw Martha under the bus? Wasn’t that just the bomb?”

    Like I said earlier, I wasn’t there, but the way this was handled was in bad taste. There's a deeper story to this type of behavior, but that's a post for another day.

    (download)